From our archives
This article was originally published in 2015. Our returns information and contact arrangements have changed since then.
Current returns information
For the current Roots to Connection returns process and conditions, please visit our Returns & Refunds page.
If you need help with an order, please contact us before sending an item back so we can confirm the appropriate instructions and return address for your purchase.
For current enquiries, please contact Roots to Connection or email sales@rootstoconnection.com.
Archive information updated 21 October 2026.